Manually Assigning Phone Numbers to Users
You can manually assign phone numbers that you do not wish to be automatically assigned. Using this option, you can assign a Voice Routing Policy to the phone number. Once added, the user is assigned to a PSTN Gateway and Site Location according to the Voice Routing Policy. In this example, the user is assigned the default 'Unrestricted' policy which is associated with a PSTN Gateway sub domain configured with Automatic DNS provisioning in the customer onboarding.
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To assign a phone number: |
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1.
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In the Customer portal Users view page, select a user, right-click and choose Assign Phone Number. |
Enterprise Voice check box is enabled automatically when you start typing the number digits.
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2.
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Start typing to enter the phone number that you wish to assign to the user, notice that tel:+ is added to the string, and then click OK. |
Phone number format – tel:+xxxxxxxx
The valid syntax rules are displayed in the dialog below.
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Configure the OnlineVoiceRouting Policy and click OK: |
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4.
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In the Users page, select the user. |
Note that the user has been configured with the following:
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Online Voice Routing Policy 'Unrestricted |
A dedicated PSTN Gateway is not required on the customer tenant; the customer is assigned the Derived Trunk FQDN of the Service Provider SBC device. Unless the customer is using their own SIP Trunk provider (BYOC).
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5.
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Right-click the user and choose Edit. |
Note the highlighted configuration in the figure above:
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PureOnlineTeamsOnlyUser (configured by default). |
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Enterprise Voice Enabled |
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Online Voice Routing Policy |